Q.
Hi. I would like to get more information before booking my plan.
1. Could i get all the refund if your team cancel our schedule due to extreme weather condition?
2. Could we book our own tour, not sharing a car with others, if we have 3 people in total?
3. Could we decide to return earlier than the original schedule on that day?
Hope to get your reply soon. Thank you.
A.
Hello
Thank you for your inquiry.
1: If the cancellation is not due to the customer's causes such as bad weather, there will be no cancellation charge and a refund will be given.
2: We are sorry, but we cannot guarantee this. If you wish, a taxi will be arranged and an additional fee will be charged.
3: If there are no other customers participating, it is possible to change the itinerary.
Thank you very much.